The Benefits of Information Technology. ERIC Digest.
by Kosakowski, John
More than three decades ago, computers and related information technologies
were introduced to educators as educational tools. Today, there are computers
of various descriptions in nearly all schools in the United States. Teachers,
school administrators, government officials, and others faced with the
costs involved in technology implementation must constantly evaluate the
educational benefits of technology. Is there research or other evidence
that indicates computers and advanced telecommunications are worthwhile
investments for educators? This Digest summarizes the observed benefits
of technology implementation. The importance of evaluating the effects
of technology on learning is also addressed.
APPLICATIONS OF TECHNOLOGY TO BASIC SKILLS
Using educational technology for drill and practice of basic skills
can be highly effective according to a large body of data and a long history
of use (Kulik, 1994). Students usually learn more, and learn more rapidly,
in courses that use computer assisted instruction (CAI). This has been
shown to be the case across all subject areas, from preschool to higher
education, and in both regular and special education classes. Drill and
practice is the most common application of CAI in elementary education,
the military, and in adult educational settings. Fletcher, et al (1990)
reports that in the military, where emphasis is on short and efficient
training time, the use of CAI can cut training time by one third. In the
military, CAI can also be more cost-effective than additional tutoring,
reduced class size, or increased instruction time to attain equivalent
APPLICATIONS OF TECHNOLOGY TO ADVANCED SKILLS
The application of educational technologies to instruction has progressed
beyond the use of basic drill and practice software, and now includes the
use of complex multimedia products and advanced networking technologies.
Today, students use multimedia to learn interactively and work on class
projects. They use the Internet to do research, engage in projects, and
to communicate. The new technologies allow students to have more control
over their own learning, to think analytically and critically, and to work
collaboratively. This "constructivist" approach is one effort at educational
reform made easier by technology, and perhaps even driven by it. Traditional
lecture methods are often left behind as students collaborate and teachers
facilitate. Students, who often know more about technology than the teacher
are able to assist the teacher with the lesson. Since this type of instructional
approach, and the technologies involved with it, are recent developments,
it is hard to gauge their educational effects. Still, an increasing body
of evidence as presented by Bialo and Sivin-Kachala (1996) for example,
suggests positive results. The Apple Classrooms of Tomorrow (Dwyer, 1994),
a 10-year project where students and teachers were each given two computers,
one for school and one for home, illustrates some of the gains made in
students' advanced skills. ACOT reports that students:
--Explored and represented information dynamically and in many forms
--Became socially aware and more confident
--Communicated effectively about complex processes
--Became independent learners and self-starters
--Worked well collaboratively
--Knew their areas of expertise and shared expertise spontaneously and
--Used technology routinely and appropriately. Another effort called
the Buddy Project (Indiana's Fourth Grade, 1990) supplied students with
home computers and modem access to school. Positive effects included:
--An increase in writing skills
--Better understanding and broader view of math
--Ability to teach others, and
--Greater problem solving and critical thinking skills.
EFFECTS OF TECHNOLOGY ON STUDENT ATTITUDES
Numerous studies over the years, summarized by Bialo and Sivin-Kachala
(1996), report other benefits enjoyed by students who use technology. These
benefits involve attitudes toward self and toward learning. The studies
reveal that students feel more successful in school are more motivated
to learn and have increased self confidence and self esteem when using
CAI. This is particularly true when the technology allows the students
to control their own learning. It's also true across a variety of subject
areas, and is especially noteworthy when students are in at-risk groups
(special education, students from inner-city or rural schools).
The Internet and advanced networking technologies are comparative newcomers
to the classroom. Efforts such as Net Day and e-rate discounts enacted
by the Telecommunications Act (Telecommunications Act, 1996) make it easier
for many classrooms around the country to connect to the Internet. Although
a large body of research on the effects of the Internet in the classroom
does not yet exist, recent studies illustrate some observed positive effects.
A study by the Center for Applied Special Technology (1996) shows significantly
higher scores on measures of information management, communication, and
presentation of ideas for experimental groups with on-line access than
for control groups with no access. Also, students in the experimental group
reported significantly increased use of computers in four different areas--gathering
information, organizing and presenting information, doing multimedia projects,
and obtaining help with basic skills.
USE OF TECHNOLOGY BY TEACHERS AND ADMINISTRATORS
Teachers and administrators use computer and information technologies
to improve their roles in the educational process. Some examples include:
--Using computer tools to streamline record keeping and administrative
tasks, thereby helping to free up time for instruction or professional
--Decreasing isolation by using e-mail and the Internet to communicate
with colleagues, parents, and the outside world, and
--Increasing professional development activities by taking distance
education courses, accessing educational research, and accessing classroom
materials such as lesson plans.
FACTORS THAT HELP TECHNOLOGY SUCCEED
Some of the observed benefits associated with educational technology
have been reviewed above, but what are the factors that help technology
succeed in bringing about these benefits? Glenna & Melmed (1996) and
the Technology Counts analysis suggest the following factors observed in
successful technology-rich schools:
--Evidence of a detailed technology plan. Such a plan should consider
funding, installation and integration of equipment, ongoing management
of the technology. The plan should also express a clear vision of the goals
of the technology integration.
--Teacher training and continuing education. Teachers should know how
to operate the technology and how to integrate it into the curriculum.
--Support from administration. Administrative support can come in the
form of funding, or in restructuring schedules and physical space to reflect
the new learning environment.
--Support from the community. Parents, businesses, and community members
can use technology as a springboard to become more involved in the activities
of neighborhood schools. All can help with wiring or technical support.
Parents can use e-mail to facilitate communication with teachers and administrators.
Businesses can use e-mail to help mentor students and help them prepare
for the workplace.
--Support from government. Adequate funding and appropriate policy making
can help to assure that technology is accessible to all schools on an equal
These factors suggest that to succeed, technology, like any educational
tool, cannot exist in isolation, but must be made an integral part of the
entire instructional process.
EVALUATING THE IMPACT OF TECHNOLOGY
Traditional methods of evaluating the effectiveness of educational technology
present a number of problematic issues. Glenna & Melmed (1996) state
--Most available tests do not reliably measure the outcomes being sought.
The measures that are reported are usually from traditional multiple-choice
tests. New measures need to be developed which would assess the higher-level
skills and other effects often affected by technology.
--Assessments of the impact of technology are really assessments of
the instructional processes enabled by technology, and the outcomes are
highly dependent on the quality of the implementation of the entire instructional
process. Crucial elements include instructional design, content, and teaching
strategies associated with both the software and the classroom environment.
--The very dynamic nature of technology makes meaningful evaluation
difficult. By the time long-term studies are completed, the technology
being evaluated is often outdated.
The U.S. Department of Education and Educational Testing Service (ETS)
report that new methods of evaluation that look at technology in context
are being investigated. These methods will focus ideally not on the question
"Does technology work?" but rather on how it impacts the various components
of the educational process.
Technology has been shown to have positive effects on the instructional
process, on basic and advanced skills. Technology is also changing the
instructional process itself. To be effective, technology cannot exist
in a vacuum, but must become part of the whole educational environment.
New measures of evaluation are under development which would help to better
define the role of technology in its wider context.
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